Last updated: [December 2025].

Recovery Room (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or use our services.

Who We Are:

Recovery Room, 52 Lansdowne Pl, Brighton and Hove, Hove BN3 1FG, United Kingdom. Email: hello@reformercollective.co.uk.

Information We Collect:

We may collect personal information you provide directly, including your name, email address, phone number, payment details (processed securely by our booking/payment provider), and any information submitted via forms, bookings, or email communication. We may also collect information automatically such as IP address, browser type, device information, and website usage data through analytics tools.

How We Use Your Information:

We use your information to process bookings, manage appointments, communicate with you, respond to enquiries, improve our website and services, send marketing communications (only if you have opted in), and maintain legal or financial records as required by law.

Legal Basis for Processing:

We process data under the lawful bases of contract (to provide the services you book), legitimate interests (to improve services or respond to enquiries), consent (for marketing), and legal obligation (for financial or compliance requirements).

Sharing Your Information:

We do not sell your data. We may share information with trusted third-party providers such as booking platforms and payment processors, professional advisers, or authorities where legally required. All third parties are required to protect your data under GDPR.

Data Storage and Security:

We use reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. Data is stored securely and retained only as long as necessary for the purposes outlined in this policy.

Your Rights:

Under GDPR, you have the right to access, correct, update, or delete your data, withdraw consent for marketing, restrict or object to processing, and request a copy of your data. To exercise your rights, contact hello@reformercollective.co.uk.

Cookies:

Our website may use cookies or similar technologies to enhance user experience and analyse performance. You can manage cookies through your browser settings.

Links to External Sites:

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy:

We may update this Privacy Policy occasionally. Any updates will be posted on this page with an updated “Last updated” date.

Contact Us:

For any questions regarding this Privacy Policy or how your data is handled, contact Recovery Room, 52 Lansdowne Pl, Brighton and Hove, Hove BN3 1FG, or email hello@reformercollective.co.uk.